Refund policy
At Rizq Wear, every garment is printed to order in the United States. I want you to be happy with your purchase, and if something goes wrong, I'll personally help make it right.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, incorrectly printed, or contains the wrong item, please contact support@rizqwear.com with:
- Your order number
- A brief description of the issue
- Clear photos showing the problem
I'll review your request and work with my production partner to arrange a replacement at no additional charge if your claim is approved.
Reporting an Issue
Please report any issues as soon as possible, ideally within 7 days of delivery.
If you discover an issue after 7 days, you can still contact me. I'll review your request and help determine whether a replacement or refund is appropriate.
Returns & Exchanges
Because every garment is made specifically for your order, I don't accept returns or exchanges for incorrect size selection, change of mind, or personal preference, except where required by applicable law.
Please review the size guide carefully before ordering.
Do I Need to Return the Item?
In most cases, damaged, defective, or incorrectly printed items won't need to be returned.
If a return is necessary, I'll provide instructions and explain any applicable shipping arrangements or costs. Please don't send anything back before contacting me.
Refunds & Replacements
Approved replacements for eligible manufacturing defects, misprints, or incorrect items are provided at no additional charge.
Depending on the circumstances and applicable consumer rights, an eligible issue may instead be resolved with a refund.
Approved refunds are issued to the original payment method in the original purchase currency. Processing times may vary depending on your payment provider.
Contact
For questions, concerns, or assistance with your order, contact:
support@rizqwear.com
Rizq Wear is a one-person business, and I'll personally do my best to resolve any issues.
Nothing in this policy limits your rights under applicable consumer protection laws.